okbed Privacy Policy

What Information We Collect

We collect various types of information when you register and use services on okbed. The categories of information collected are listed below:

1.1 Identity Information

• Full name (in Bengali or English)
• Date of birth (for age verification — only persons aged 21 or above may become members)
• National ID number or passport number (required for KYC verification)
• Email address and mobile number

1.2 Financial Information

• bKash, Nagad, Rocket, or bank account details (for transaction processing)
• Deposit and withdrawal history
• Transaction identification number (Transaction ID)

1.3 Technical Information

• IP address and device identifier information
• Browser type and version
• Login time, session duration, and browsing activity
• Information collected through cookies and similar tracking technologies

1.4 Gaming Activity Information

• Play history, bet amounts, and results
• Records of bonus and promotion usage
• Game preferences and category usage patterns

Purpose of Data Collection

okbed uses your information only for legitimate and necessary purposes. We never collect or process your information unnecessarily. The main purposes of data collection are as follows:

• Account Creation and Management: Completing your registration process and keeping your account secure.
• Identity Verification (KYC): Confirming user identity in accordance with Bangladesh's applicable financial and data protection standards.
• Transaction Processing: Smoothly handling deposits, withdrawals, and bonus payments.
• Customer Support: Providing effective assistance via 24/7 live chat and email.
• Fraud and Abuse Prevention: Operating anti-money laundering (AML) and fraud detection systems.
• Responsible Gaming: Monitoring user activity to help prevent excessive gaming.
• Service Improvement: Analyzing user experience to improve the quality of the platform.
• Marketing Communications: Informing you about relevant promotions and offers, subject to your consent.

Data Storage and Protection

okbed employs industry-standard technical and organizational measures to ensure the security of your information.

3.1 Encryption and Security Technology

SSL encryption is used when transmitting all data. Stored data is also kept secure through advanced encryption technology. Our server infrastructure is subject to regular security audits.

3.2 Data Retention Period

Your information is retained for as long as necessary. Financial records are generally kept for a specified number of years even after account closure (for financial regulations and investigation purposes). Once the retention period has passed, the data is securely deleted.

3.3 Access Control

Only authorized personnel may access your information, and they operate under confidentiality agreements. Multi-Factor Authentication is used for access to internal systems.

Sharing Information with Third Parties

okbed never sells or rents your personal information to third parties for commercial purposes. Information may be shared in the following limited circumstances:

• Payment Processors: Necessary information is shared with the relevant payment service providers to process transactions via bKash, Nagad, Rocket, and bank transfers.
• Game Providers: Technical data may be shared with authorized game developers including Pragmatic Play, PG Soft, JILI, Spribe, and Evolution Gaming for game operation purposes.
• Legal Obligations: Information may be disclosed when required by court order, regulatory authority directive, or government investigation.
• Fraud Prevention Services: Limited information may be shared with trusted security organizations for fraud detection and AML compliance.

In the above cases, third parties are required to operate under strict data protection agreements.

Cookies and Tracking Technology

Cookies and similar tracking technologies are used on the okbed.cam website. Cookies are small text files stored in your browser that help improve your experience on the site.

5.1 Types of Cookies

• Essential Cookies: Essential for the basic operation of the website. Without these, the site does not function properly.
• Functional Cookies: Help remember your preferences and settings (such as language selection).
• Analytics Cookies: Used to collect site usage statistics to improve services.
• Security Cookies: Used for fraud detection and account protection.

5.2 Cookie Control

You can disable cookies from your browser settings. However, disabling some essential cookies may limit certain functions of the website.

User Rights

You have the following rights regarding your personal information, and okbed fully respects these rights:

• Right of Access: You may request to know what information we hold about you.
• Right to Rectification: You may request correction of any inaccuracies in your information.
• Right to Erasure: You may request deletion of your information in certain circumstances, however we may be required by law to retain some information.
• Right to Restrict Processing: You may object to the processing of your information for specific purposes.
• Right to Opt Out of Marketing: You may request to stop receiving promotional communications at any time.
• Right to Data Portability: You may request to receive your information in a structured and readable format.

To exercise any of the above rights, please contact our support team via live chat or email. We will process your request as quickly as possible.

Protection of Minors' Information

okbed strictly prohibits persons under the age of 21 from using the platform. We do not knowingly collect personal information from minors. An age verification process is followed at the time of registration.

If a parent or guardian confirms that their child (under 21 years of age) has registered by mistake, please contact us immediately. We will close that account and delete the associated information.

International Data Transfer

okbed uses technology infrastructure worldwide, which means your information may be stored or processed on servers located outside Bangladesh. In such cases we ensure that:

• Information is transferred with appropriate security measures in place.
• Third-party service providers follow internationally recognized data protection standards.
• Data transfers are governed by contractual protections.

Policy Changes and Updates

okbed reserves the right to update or revise this privacy policy at any time. If significant changes are made to the policy, we will notify you in the following ways:

• By publishing a notice on the website.
• By sending a notice to your registered email address.
• By displaying an alert at login via live chat.

Continued use of the platform after a policy update will be considered as your acceptance of the revised policy. We encourage everyone to visit this page regularly.

Responsible Gaming and Data Protection

okbed is committed to responsible gaming. Using data about your gaming activity, we identify the risk of excessive play and provide assistance when needed. Information collected for this purpose is used solely for the benefit of the user — it is never shared for marketing or with third parties.

To learn more about responsible gaming, please visit our Responsible Gaming page.